Privacy Policy — jilliz Casino
This Privacy Policy explains how jilliz Casino collects, uses, stores, and protects the personal information of its registered players and website visitors. It applies to all services offered through jilliz.cam and governs how we handle your data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR's operational requirements.
How jilliz Casino Handles Your Data
Before diving into the full legal text, here are the six most important things to understand about how jilliz Casino manages your personal information.
We Collect Only What We Need
jilliz Casino collects personal data for specific, lawful purposes — account registration, identity verification, payment processing, regulatory reporting to PAGCOR, fraud prevention, and customer support. We do not collect data for purposes unrelated to operating a licensed gaming platform.
Your Data Is Encrypted & Secured
All personal data transmitted between your device and jilliz Casino servers is protected by SSL/TLS 256-bit encryption. Stored data is held on secured servers with access restricted to authorized personnel on a strict need-to-know basis and is never stored in plain text.
We Don't Sell Your Data
jilliz Casino does not sell, rent, or trade personal data to third parties for advertising or commercial profiling purposes. Data is shared only with entities directly involved in service delivery — payment processors, game providers — or when legally required by PAGCOR or Philippine authorities.
You Have Clear Rights Over Your Data
Under the Data Privacy Act of 2012, you have enforceable rights including access, correction, erasure, and objection regarding your personal data held by jilliz Casino. These rights can be exercised by contacting our Data Protection Officer directly at the contact details provided in this Policy.
Retention Is Time-Limited & Legal
jilliz Casino retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by PAGCOR regulations and Philippine law. Account data is held for a minimum of five (5) years following account closure to satisfy anti-money-laundering reporting obligations.
Cookies Are Used Transparently
jilliz Casino uses cookies and similar tracking technologies to maintain session integrity, remember your preferences, measure platform performance, and detect fraudulent access patterns. You can manage cookie preferences through your browser settings. Essential session cookies cannot be disabled without affecting platform functionality.
Table of Contents
1. Introduction
jilliz Casino ("jilliz," "we," "us," "our") is a PAGCOR-licensed online gaming platform operating through jilliz.cam. We are committed to protecting the privacy and personal data of every individual who interacts with our platform — whether as a registered player, a visitor browsing our website, or a person contacting our support team.
This Privacy Policy is issued in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations ("IRR"), and relevant issuances from the National Privacy Commission ("NPC"). It is also consistent with jilliz Casino's obligations as a PAGCOR-licensed operator with respect to player data, KYC compliance, and anti-money-laundering reporting.
By accessing jilliz.cam, registering an account, or using any feature of the jilliz Casino platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not access or use jilliz Casino.
Philippine Law Applies: This Policy is governed by Philippine law, including the Data Privacy Act of 2012 (RA 10173). Disputes relating to data privacy may be raised with the National Privacy Commission (NPC) at privacy.gov.ph — jilliz Casino's registered contact for NPC correspondence is listed in Section 15 of this Policy.
2. Data Controller
For the purposes of the Data Privacy Act of 2012 and its IRR, jilliz Casino is the Personal Information Controller ("PIC") in respect of the personal data processed through the jilliz.cam platform. As PIC, jilliz Casino determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with the DPA, its IRR, and NPC issuances.
jilliz Casino has appointed a Data Protection Officer ("DPO") to oversee data privacy compliance, respond to data subject requests, and liaise with the National Privacy Commission where required. Contact details for the DPO are set out in Section 15 of this Policy.
3. Data We Collect
jilliz Casino collects personal data from different sources and in different contexts. The categories of data we collect include:
3.1 Data You Provide Directly
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Registration; KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration; account management |
| Financial Data | GCash number, PayMaya number, bank account details (account name and number only — no full card numbers) | Deposit and withdrawal processing |
| KYC Documents | Copies of passport, driver's license, national ID, proof of address documents | Identity and age verification (PAGCOR requirement) |
| Communications | Support chat transcripts, email correspondence, dispute records | Customer support interactions |
3.2 Data Collected Automatically
When you access jilliz Casino through any device or browser, we automatically collect the following technical data:
- IP address and approximate geolocation derived from IP;
- Device type, operating system, and browser version;
- Session identifiers and authentication tokens;
- Pages visited, features used, and time spent on platform sections;
- Game activity logs — games launched, wagers placed, outcomes, timestamps;
- Transaction logs — deposits, withdrawals, and bonus activations;
- Cookie and tracking technology data (see Section 11).
3.3 Data from Third Parties
jilliz Casino may receive personal data from the following third-party sources in limited circumstances: payment service providers (transaction confirmation and fraud flags); identity verification services (KYC cross-reference data); game providers (game session logs for dispute resolution); and PAGCOR or other regulatory bodies (as part of compliance processes).
4. Purposes of Processing
jilliz Casino processes your personal data for the following specific purposes:
- Account Creation and Management: To create, maintain, and manage your jilliz Casino account, including processing login authentication and account settings changes;
- Age and Identity Verification (KYC): To verify that you meet the 21+ minimum age requirement mandated by PAGCOR and to confirm your identity in compliance with PAGCOR's Know Your Customer framework and the Anti-Money Laundering Act;
- Payment Processing: To facilitate deposits from and withdrawals to your GCash, PayMaya, or bank accounts, and to maintain accurate transaction records;
- Regulatory Compliance and Reporting: To meet jilliz Casino's obligations under its PAGCOR license, including mandatory reporting, audit cooperation, and suspicious transaction reporting under the Anti-Money Laundering Act;
- Fraud Prevention and Security: To detect, investigate, and prevent unauthorized access, fraudulent activity, bonus abuse, money laundering, and other prohibited conduct;
- Responsible Gaming: To monitor gaming patterns that may indicate problem gambling and to enforce self-exclusion requests and account-level responsible gaming restrictions;
- Customer Support: To respond to inquiries, process complaints, investigate disputes, and provide account-related assistance;
- Platform Improvement: To analyze aggregate, anonymized usage patterns to improve the jilliz Casino platform, game selection, and user experience;
- Direct Marketing: To send you promotional communications about jilliz Casino bonuses and game updates, subject to your communications preferences as set in your account dashboard. You may opt out at any time.
5. Lawful Bases for Processing
Under the Data Privacy Act of 2012, jilliz Casino processes personal data on the following lawful bases:
- Contractual Necessity: Processing required to perform jilliz Casino's contractual obligations to you under the Terms and Conditions — including account management, payment processing, and game delivery;
- Legal Obligation: Processing required for jilliz Casino to comply with Philippine laws and PAGCOR regulatory requirements, including KYC, AML reporting, and data retention mandates;
- Consent: Processing for direct marketing communications, where you have provided explicit consent during registration or through account preferences. Consent may be withdrawn at any time without affecting processing conducted prior to withdrawal;
- Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where jilliz Casino's legitimate interests in protecting the platform and its players are not overridden by your privacy rights.
6. Data Sharing
jilliz Casino does not sell personal data. We share personal data only in the following circumstances and with the following categories of recipients:
- Payment Service Providers: GCash (G-Xchange, Inc.), PayMaya Philippines, BPI, BDO, Metrobank, UnionBank, and other payment partners — for the purpose of processing deposits and withdrawals. These providers are contractually bound to process data only for the purpose of transaction execution;
- Game Providers: Third-party game developers and live dealer studios providing games available on jilliz Casino — game session data is shared for the purposes of game delivery, RNG certification, and dispute resolution only;
- Identity Verification Services: Third-party KYC service providers used to verify the identity and age of players in compliance with PAGCOR requirements;
- Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies — where disclosure is required by law, court order, or PAGCOR license conditions;
- Law Enforcement: Philippine law enforcement agencies where required by valid legal process, including search warrants, court orders, or lawful requests made under the Electronic Commerce Act or Cybercrime Prevention Act;
- Professional Advisors: Legal, financial, and technical advisors engaged by jilliz Casino under confidentiality obligations, for the purpose of corporate operations and compliance management.
No sale of data, ever. jilliz Casino will never sell, lease, or trade your personal information to advertisers, data brokers, or any third party for commercial profiling. This applies to all categories of personal data collected through jilliz.cam.
7. International Data Transfers
Some of jilliz Casino's third-party service providers — including certain game providers and technical infrastructure partners — may process personal data outside of the Philippines. Where personal data is transferred internationally, jilliz Casino ensures that appropriate safeguards are in place in accordance with Section 21 of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
Safeguards for international transfers include contractual data processing agreements with recipient organizations, assessment of the recipient country's data protection framework, and where required, the adoption of standard contractual clauses approved by the NPC or equivalent data protection authorities.
8. Data Retention
jilliz Casino retains personal data for the following periods:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account and identity data | 5 years from account closure | PAGCOR license requirement; AMLA obligations |
| KYC documents | 5 years from account closure | Anti-Money Laundering Act (RA 9160, as amended) |
| Transaction records | 5 years from transaction date | PAGCOR; AMLA; Tax compliance |
| Game session logs | 2 years from session date | Dispute resolution; regulatory audit |
| Support correspondence | 3 years from final resolution | Complaint management; regulatory review |
| Marketing consent records | Duration of consent; 1 year after withdrawal | DPA consent accountability requirement |
| Technical/session logs | 12 months from collection | Security monitoring; fraud detection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be attributed to an identifiable individual.
9. Security Measures
jilliz Casino implements a comprehensive range of technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or disclosure. These measures include:
- SSL/TLS Encryption: All data transmitted between player devices and jilliz Casino servers is encrypted using 256-bit SSL/TLS protocols;
- Encryption at Rest: Sensitive personal data stored on jilliz Casino servers — including KYC documents and financial identifiers — is encrypted at rest using AES-256 or equivalent standards;
- Access Controls: Internal access to personal data is restricted on a need-to-know basis, enforced through role-based access controls and multi-factor authentication for staff accessing production systems;
- Audit Logging: All access to personal data by jilliz Casino staff is logged and subject to periodic review;
- Penetration Testing: jilliz Casino's security infrastructure is subject to regular third-party penetration testing and vulnerability assessments;
- Employee Training: All jilliz Casino staff with access to personal data receive data privacy and security training consistent with DPA requirements.
Your Security Responsibility: While jilliz Casino implements robust platform-level security, you are responsible for maintaining the confidentiality of your account credentials. Never share your password or 2FA codes. jilliz Casino will never request your password through any communication channel. Report suspected unauthorized access to [email protected] immediately.
10. Your Data Subject Rights
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jilliz Casino. These rights may be exercised by submitting a written request to jilliz Casino's Data Protection Officer at the contact details in Section 15.
Right to Access
Request a copy of the personal data jilliz Casino holds about you and information about how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data held in your jilliz Casino account.
Right to Erasure
Request deletion of personal data where processing is no longer necessary, subject to legal retention obligations.
Right to Object
Object to processing of your personal data for direct marketing or where based on jilliz Casino's legitimate interests.
Right to Data Portability
Request your personal data in a structured, machine-readable format for transfer to another service provider.
Right to Withdraw Consent
Withdraw consent for marketing communications at any time via account settings or by contacting the DPO.
jilliz Casino will respond to verified data subject requests within thirty (30) calendar days of receipt. Identity verification will be required before processing any request to prevent unauthorized access to another person's data. Some rights may be limited where jilliz Casino is required by law to retain or continue processing data — for example, transaction records retained under the Anti-Money Laundering Act.
11. Cookies & Tracking Technologies
jilliz Casino uses cookies and similar tracking technologies on jilliz.cam. Cookies are small text files stored on your device that allow jilliz Casino to recognize your browser and remember certain information about your session and preferences.
11.1 Types of Cookies Used
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Session | Maintain your logged-in session, prevent session hijacking, and enable core platform functions | No — platform will not function |
| Functional | Remember your language, display, and notification preferences | Yes, via browser settings |
| Analytics | Measure platform usage, page performance, and feature adoption using aggregated, anonymized data | Yes, via browser settings |
| Security | Detect suspicious access patterns, bot traffic, and brute-force login attempts | No — required for account protection |
jilliz Casino does not use third-party advertising or cross-site tracking cookies. You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect your experience on the jilliz Casino platform.
12. Minors
21+ Only — No Exceptions. jilliz Casino's services are strictly limited to individuals who are 21 years of age or older, as mandated by PAGCOR and Philippine law. jilliz Casino does not knowingly collect personal data from individuals under the age of 21. If jilliz Casino becomes aware that a registered account belongs to an individual under 21, the account will be immediately suspended, all personal data will be securely deleted subject to mandatory regulatory retention requirements, and any balance will be returned following investigation.
If you are a parent or guardian and believe that a person under the age of 21 has provided personal data to jilliz Casino or accessed the platform, please contact our Data Protection Officer immediately at the details in Section 15. We will investigate and take appropriate action without delay.
13. Personal Data Breaches
In the event of a personal data breach that is likely to result in harm to affected data subjects, jilliz Casino will comply with the notification requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03. This includes:
- Notifying the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach where it is likely to result in serious harm;
- Notifying affected data subjects without undue delay, providing details of the nature of the breach, the categories of data affected, likely consequences, and the measures jilliz Casino has taken or proposes to take in response;
- Maintaining a personal data breach register documenting all confirmed breaches, their causes, impacts, and remediation actions.
Suspected unauthorized access to your jilliz Casino account should be reported immediately to [email protected].
14. Policy Amendments
jilliz Casino may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR requirements. Material changes will be communicated to registered players via email notification to the address on file, or by a prominent notice on jilliz.cam, no less than seven (7) calendar days before the changes take effect.
The date of the most recent update is displayed at the top of this Policy. Your continued use of jilliz Casino following the effective date of any amendment constitutes acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you should discontinue use of the platform and may request account closure.
15. Contact the Data Protection Officer
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or need to report a suspected data breach or privacy concern, please contact jilliz Casino's Data Protection Officer:
Role
Data Protection Officer
Organization
jilliz Casino (jilliz.cam)
Response Time
Within 30 calendar days
Support Hours
Daily, 8:00 AM to 2:00 AM Philippine Standard Time (PHT)
This Privacy Policy was last updated in January 2026. The version published at jilliz.cam/privacy-policy is the current, operative version and supersedes all prior versions. For complaints that cannot be resolved directly with jilliz Casino, you may lodge a complaint with the National Privacy Commission of the Philippines.
Play at jilliz Casino — Where Your Privacy Is Protected by Law
jilliz Casino is one of the few Philippine online gaming platforms that operates under both a PAGCOR license and full compliance with the Data Privacy Act of 2012. Your personal data is collected only for legitimate purposes, stored securely, never sold, and managed by an appointed Data Protection Officer. That's the standard you deserve — and the standard jilliz Casino maintains. 21+ only.