Terms & Conditions — jilliz Casino

In these Terms and Conditions, the following definitions apply unless the context clearly indicates otherwise:

• "jilliz" / "jilliz Casino" / "the Platform" / "We" / "Us" / "Our" refers to the jilliz Casino online gaming platform accessible at jilliz.cam, operated under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR).
• "Player" / "You" / "Your" refers to any natural person who accesses, registers on, or uses the jilliz Casino platform in any capacity.
• "Account" means a registered player profile created on jilliz Casino, associated with a unique email address and used to access real-money gaming services.
• "Balance" / "Wallet" refers to the real-money PHP (Philippine Peso) funds deposited into and held within a Player's jilliz Casino account.
• "Bonus Funds" means promotional credits awarded to a Player that are subject to separate wagering requirements and are distinct from real-money Balance.
• "KYC" (Know Your Customer) refers to jilliz Casino's identity and age verification process, which is required by PAGCOR regulations before withdrawals are processed.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government-owned and controlled regulatory body that oversees licensed gambling operations in the Philippines.
• "Gaming Services" means all online games, live dealer experiences, bingo, rummy, and other wagering products available on the jilliz Casino platform.

2.1 Registration Requirements

To register a valid account with jilliz Casino, you must:

1. Be a natural person who is 21 years of age or older at the time of registration;
2. Be physically located within a jurisdiction where online casino gaming is legally permitted under applicable law;
3. Provide accurate, complete, and current personal information during the registration process, including your full legal name, date of birth, residential address, and a valid email address;
4. Not be subject to any existing self-exclusion order or voluntary exclusion agreement with jilliz Casino or any PAGCOR-regulated gaming operator;
5. Not be an employee, director, contractor, or immediate family member of any employee or director of jilliz Casino or its affiliated entities;
6. Accept these Terms and Conditions in their entirety, including the Privacy Policy and Responsible Gaming Policy incorporated herein by reference.

2.2 One Account Per Player

Each Player is permitted to hold only one (1) registered account on jilliz Casino. Creating multiple accounts — whether under the same name, different names, or through proxies — constitutes a material breach of these Terms. jilliz Casino reserves the right to merge, suspend, or permanently close duplicate accounts and to void any Bonus Funds or winnings associated with those accounts.

2.3 Account Verification

jilliz Casino may at any time — and is required to before processing a withdrawal — request that a Player submit identity verification documents in accordance with PAGCOR KYC requirements. Acceptable documents include government-issued photo identification (passport, driver's license, or Philippine national ID) and proof of residential address. Failure to provide satisfactory documentation within a reasonable period may result in account restriction.

By maintaining a jilliz Casino account, you agree to the following ongoing obligations:

• You will keep your account credentials — including your password and any two-factor authentication codes — strictly confidential and will not share them with any other person under any circumstances;
• You will notify jilliz Casino immediately upon becoming aware of any unauthorized access to or use of your account;
• You will maintain accurate and up-to-date personal information on your account and will notify jilliz Casino promptly of any changes to your registered details;
• You will not use jilliz Casino for any purpose other than personal entertainment gambling activities and will not use the platform for any commercial purpose;
• You accept that all gaming activity recorded under your account credentials is your responsibility, except where unauthorized access has been reported and confirmed by jilliz Casino's security team.

4.1 Currency

All financial transactions on jilliz Casino are conducted exclusively in Philippine Peso (PHP). jilliz Casino does not apply currency conversion fees on PHP-denominated deposits or withdrawals. Players depositing from payment sources denominated in foreign currency accept that any foreign exchange conversion and associated fees are applied by their payment provider prior to the transaction reaching jilliz Casino.

4.2 Accepted Payment Methods

jilliz Casino currently accepts deposits and withdrawals via the following channels: GCash, PayMaya, BPI Online, BDO Online, Metrobank, UnionBank, 7-Eleven (via designated payment services), and Cebuana Lhuillier. Available methods and their respective minimum and maximum transaction limits are published in the Cashier section of your account dashboard and may be updated from time to time without prior notice.

4.3 Minimum Transactions

The minimum deposit amount is ₱50. The minimum withdrawal amount is ₱100. Requests below these thresholds will not be processed. Maximum transaction limits vary by payment method and may be subject to additional verification requirements for high-value transactions.

4.4 Withdrawal Processing

Withdrawal requests are processed on a best-efforts basis. GCash withdrawals are typically completed within approximately 15 minutes of request approval. Bank transfer withdrawals may take 1–3 banking days depending on the receiving institution. All withdrawal requests are subject to KYC verification and anti-money-laundering review. jilliz Casino reserves the right to delay processing pending the outcome of any verification or review.

4.5 Player Funds

jilliz Casino maintains player deposits in accounts separate from company operating funds, in accordance with PAGCOR operational requirements. Real-money player balances are not used for jilliz Casino's business operating expenses.

jilliz Casino offers various promotional bonuses to eligible players. All bonuses are subject to the following general conditions, in addition to any specific terms published alongside each individual promotion:

• Wagering Requirements: Bonus Funds are subject to wagering requirements that must be met before any winnings derived from Bonus Funds can be withdrawn. The applicable wagering multiplier is specified in each promotion's terms.
• Game Restrictions: Certain games may contribute differently — or not at all — to the fulfilment of wagering requirements. Contribution percentages are detailed in promotion-specific terms.
• Expiry: Unclaimed or un-wagered Bonus Funds will expire after the period specified in the promotion terms. Expired bonuses are forfeited without compensation.
• Maximum Withdrawal: Winnings generated from Bonus Funds may be subject to a maximum withdrawal cap as specified in individual promotion terms.
• Bonus Abuse: jilliz Casino employs detection systems to identify abuse of bonus offers, including but not limited to multi-accounting, collusion, or systematic exploitation of promotional mechanics. Confirmed bonus abuse will result in forfeiture of all bonuses and associated winnings, and may result in permanent account closure.
• Eligibility: jilliz Casino reserves the right to restrict specific promotions to eligible player segments, new accounts, or accounts meeting defined activity criteria.

All games available on the jilliz Casino platform are provided by licensed third-party game developers. Each game is subject to its own rules, which are accessible within the game interface. By placing a wager on any game, you confirm that you have read and understood the applicable game rules.

6.1 Random Number Generators

All games on jilliz Casino that use automated outcomes — including slots, virtual table games, and bingo draws — utilize certified Random Number Generator (RNG) technology. RNG certifications are issued by independent testing laboratories and are subject to periodic re-certification. The theoretical Return to Player (RTP) percentages for games are published or made available through game information panels.

6.2 Technical Malfunctions

In the event of a technical malfunction, game result error, or system failure that affects the outcome of a wager, jilliz Casino reserves the right to void the affected round and refund the wager amount to the Player's account. Malfunctions void all pays and plays. jilliz Casino is not liable for losses resulting from technical issues on the Player's device, internet connection, or browser software.

6.3 Disputed Game Outcomes

If a Player disputes a game outcome, the dispute must be raised with jilliz Casino's support team within seven (7) calendar days of the disputed event. jilliz Casino will investigate using server-side game logs, which constitute the authoritative record of all game outcomes. The game provider's records shall be definitive in the event of any discrepancy between client-side display and server-side records.

The following conduct is strictly prohibited on the jilliz Casino platform and constitutes grounds for immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant authorities:

• Accessing jilliz Casino while under 21 years of age or assisting any person under 21 to access the platform;
• Providing false, inaccurate, or misleading information during registration, KYC verification, or any communication with jilliz Casino;
• Operating or benefiting from more than one registered account on the platform;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with games, exploit promotional offers, or gain an unfair advantage;
• Engaging in any form of collusion, match-fixing, or coordinated play designed to manipulate game outcomes in multiplayer formats;
• Engaging in money laundering, terrorist financing, or the use of jilliz Casino for any transaction related to illegal activity;
• Attempting to reverse-engineer, hack, or otherwise tamper with jilliz Casino's software, security systems, or gaming outcomes;
• Engaging in chargebacks, payment reversals, or fraudulent transaction disputes without legitimate basis;
• Accessing the platform via VPN, proxy, or other means to circumvent geographic restrictions or PAGCOR compliance requirements.

All content on the jilliz Casino platform — including but not limited to trademarks, logos, game interfaces, graphics, text, audio, video, software, and website design — is owned by or licensed to jilliz Casino and is protected by Philippine and international intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform for personal entertainment purposes only. No content from jilliz Casino may be reproduced, distributed, modified, or used for commercial purposes without express written consent from jilliz Casino.

To the fullest extent permitted under applicable Philippine law, jilliz Casino's liability to any Player arising out of or in connection with the use of the platform shall be limited to the amount of real-money Balance held in the Player's account at the time the relevant claim arises.

jilliz Casino shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages of any kind;
• Loss of opportunity, loss of goodwill, or loss of anticipated savings;
• Losses arising from third-party actions, including payment provider failures, network outages, or game provider technical errors;
• Losses resulting from the Player's failure to secure their account credentials or device;
• Any disruption to gaming services resulting from required maintenance, regulatory direction, or force majeure events.

Nothing in these Terms limits jilliz Casino's liability for fraud, gross negligence, or any liability that cannot be excluded under Philippine law.

jilliz Casino is committed to promoting responsible gaming and takes its obligations under PAGCOR's responsible gaming framework seriously. The platform provides a suite of responsible gaming tools accessible from every account dashboard, including:

• Deposit Limits: Daily, weekly, and monthly deposit caps configurable by the Player, subject to a mandatory cooling-off period before increases take effect;
• Loss Limits: Configurable limits on net losses over defined time periods;
• Session Time Alerts: Notifications after defined periods of continuous play;
• Self-Exclusion: Immediate voluntary exclusion from gaming, available for defined periods or permanently, with no waiting period required;
• Reality Checks: Pop-up notifications displaying session duration and net win/loss figures at configurable intervals.

jilliz Casino reserves the right to impose responsible gaming restrictions on accounts that display patterns consistent with problem gambling, without requiring the Player's consent, where doing so is consistent with PAGCOR guidance or jilliz Casino's internal safeguarding policies.

jilliz Casino collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at jilliz.cam/privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

jilliz Casino processes personal data for the purposes of account management, KYC verification, payment processing, fraud prevention, regulatory reporting to PAGCOR, responsible gaming monitoring, and customer support. Personal data is retained for the periods required by Philippine law and PAGCOR regulatory obligations.

jilliz Casino does not sell personal data to third parties for marketing purposes. Data may be shared with PAGCOR, financial institutions involved in payment processing, game providers where technically necessary, and law enforcement agencies pursuant to legal obligations.

jilliz Casino may terminate or suspend a Player's account with immediate effect and without prior notice where:

• The Player has materially breached any provision of these Terms;
• jilliz Casino has reasonable grounds to believe the account is being used for fraudulent, illegal, or prohibited activities;
• The Player fails to satisfactorily complete KYC verification within the required timeframe;
• Continued operation of the account would place jilliz Casino in violation of its PAGCOR license conditions or applicable Philippine law.

Upon termination for cause, any Bonus Funds and associated wagering progress will be forfeited. Real-money Balance will be returned to the Player's verified payment method following completion of any outstanding regulatory review, provided no fraud or money-laundering concerns are outstanding.

Players wishing to voluntarily close their jilliz Casino account may do so at any time via the account settings dashboard. Voluntary closure does not affect the Player's right to withdraw any verified real-money Balance.

jilliz Casino reserves the right to amend these Terms at any time. Material changes will be communicated to registered Players via email notification to the address on file, or via a prominent notice on the jilliz Casino platform, no less than seven (7) calendar days before the changes take effect, except where immediate changes are required by law or PAGCOR regulatory direction.

Your continued use of jilliz Casino following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must discontinue your use of the platform and may request closure of your account.

These Terms and Conditions are governed by and shall be construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the use of jilliz Casino shall first be submitted to jilliz Casino's internal dispute resolution process by contacting the support team at the contact details provided in Section 15. jilliz Casino will endeavor to resolve all disputes within 14 calendar days of receipt.

If a dispute is not resolved through jilliz Casino's internal process, it may be escalated to PAGCOR, which has jurisdiction over disputes between licensed operators and players under its regulatory framework. The parties agree to submit to the jurisdiction of the courts of the Philippines for any dispute that cannot be resolved through the foregoing mechanisms.

If you have questions about these Terms and Conditions, or wish to raise a formal complaint or dispute, please contact jilliz Casino's support team:

These Terms and Conditions were last updated in January 2026. The version published on this page at jilliz.cam/terms-conditions is the current, operative version and supersedes all prior versions.